聋人沟通客户支持

我们随时为您提供帮助,让您的沟通体验更加顺畅

Deaf Communication Support

We're here to help make your communication experience smoother

常见问题

如何使用语音转文字功能?
点击主界面底部的录音按钮开始录音,应用会实时将语音转换为文字显示在屏幕上。支持中文和英文语音识别,所有处理都在设备本地完成,确保隐私安全。
文字转语音功能如何使用?
在"说"标签页中,您可以选择预设的常用短语,或输入自定义文字,点击播放按钮即可转换为语音。支持语速调节和多种语音选择。
近距离和远距离录音模式有什么区别?
近距离模式适合面对面交流,灵敏度适中;远距离模式提高了麦克风灵敏度,适合在较远距离或嘈杂环境中使用。您可以在主界面左下角选择合适的模式。
应用是否需要网络连接?
不需要。本应用完全支持离线使用,所有语音识别和语音合成都在设备本地完成,无需网络连接即可使用全部功能。
应用会收集我的语音数据吗?
不会。我们承诺不收集任何用户数据,包括语音录音、文字内容或个人信息。所有处理都在您的设备本地完成,确保完全的隐私保护。

技术支持

设备兼容性

聋人沟通支持iOS 16.0及以上版本,兼容iPhone和iPad设备。为获得最佳体验,建议使用较新的设备以确保语音识别和合成的准确性和流畅性。

故障排除

如果应用出现问题,请尝试以下步骤:

  1. 确保已授予应用麦克风和语音识别权限
  2. 检查设备音量设置
  3. 重启应用
  4. 重启设备
  5. 如果问题仍然存在,请尝试卸载并重新安装应用

联系我们

如果您有任何问题、建议或需要帮助,可以通过以下方式联系我们:

电子邮件:[email protected]

我们通常会在24小时内回复您的问题

发送邮件

Frequently Asked Questions

How to use speech-to-text feature?
Tap the recording button at the bottom of the main interface to start recording. The app will convert speech to text in real-time and display it on the screen. Supports both Chinese and English speech recognition, with all processing done locally on your device for privacy protection.
How to use text-to-speech feature?
In the "Speak" tab, you can select preset common phrases or enter custom text, then tap the play button to convert it to speech. Supports speech rate adjustment and multiple voice options.
What's the difference between close and far distance recording modes?
Close distance mode is suitable for face-to-face communication with moderate sensitivity; far distance mode increases microphone sensitivity, suitable for use at greater distances or in noisy environments. You can select the appropriate mode in the bottom left corner of the main interface.
Does the app require internet connection?
No. This app fully supports offline use. All speech recognition and speech synthesis are completed locally on your device, so you can use all features without an internet connection.
Does the app collect my voice data?
No. We promise not to collect any user data, including voice recordings, text content, or personal information. All processing is completed locally on your device, ensuring complete privacy protection.

Technical Support

Device Compatibility

Deaf Communication supports iOS 16.0 and above, compatible with iPhone and iPad devices. For the best experience, we recommend using newer devices to ensure accuracy and smoothness of speech recognition and synthesis.

Troubleshooting

If you encounter problems with the app, please try the following steps:

  1. Ensure microphone and speech recognition permissions are granted
  2. Check device volume settings
  3. Restart the app
  4. Restart your device
  5. If the problem persists, try uninstalling and reinstalling the app

Contact Us

If you have any questions, suggestions, or need help, you can contact us through:

We usually respond to your questions within 24 hours

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